Safe & Responsible Gaming

At 1st Game Responsible Gaming — Keep the fun in control

Gaming is entertainment — that's what matters most. 1st Game believes every player should enjoy themselves within safe boundaries. Read our responsible gaming guidelines and keep gaming in a healthy way.

18+
Age Limit Is Mandatory
24/7
Support Services
0%
Underage Access
100%
Play Responsibly
Important Warning

1st Game is for adults aged 18 and above only. Gaming is a form of entertainment — not a source of income. Always set your limits to ensure you play responsibly.

1 What is responsible gaming and why does it matter?

Responsible gaming means enjoying gaming consciously and in a controlled way. It's not just a rule — it's a mindset. At 1st Game, we believe every player deserves a gaming experience that is enjoyable, safe, and healthy.

When gaming goes beyond entertainment and starts to negatively affect daily life, that is when problems arise. Strained family relationships, financial difficulties, loss of focus at work — these can all be signs of problem gaming. That is why following responsible gaming principles is essential for every player.

1st Game's responsible gaming program is here to help you keep gaming healthy — and to get the right support when you need it. On our platform, you can set your own limits, take breaks, and even temporarily suspend your account if necessary.

Gaming should always be about fun. Playing responsibly means staying in control — not just out of fear of losing, but also staying clear of the urge to chase wins.


2 Set Your Limits

1st Game provides a range of tools that make it easy to manage your own gaming limits. Setting these limits is the most effective way to play responsibly.

Limit Type Description Time to Change
Daily Deposit Limit Set a maximum daily deposit amount in BDT Instant decrease / Increase after 24 hours
Weekly Deposit Limit Maximum total weekly deposit amount Instant decrease / Increase after 7 days
Monthly Deposit Limit Maximum total monthly deposit amount Instant decrease / Increase after 30 days
Session Time Limit Session time limit Adjustable at any time
Loss Limit Maximum BDT you can lose within a set period Instant decrease / Increase after 7 days

To set your limits, go to your account settings and click on the "Responsible Gaming" section. Keep in mind — reducing a limit takes effect immediately, but increasing one requires a waiting period. This is intentional, to prevent impulsive limit increases.


3 Breaks & Self-Exclusion

Sometimes, stepping away is the best decision you can make. At 1st Game, you choose exactly how long you want to take a break from gaming.

  • Cooling-Off Period: Take a short break for 24 hours, 72 hours, or 1 week.
  • Self-Exclusion: Exclude yourself from the platform for any period from 1 month up to 5 years.
  • Permanent Closure: You can permanently close your account if you wish — this action cannot be undone.
  • Reality Check: A message will appear at set intervals showing how long you have been playing and how much BDT you have spent.

While self-exclusion is active, we will not send you any promotional emails or offers. We respect your decision.


4 Recognise the Signs of Problem Gaming

Recognizing the signs of problematic gaming is important for your own wellbeing and for those close to you. If any of the following apply to you, it may be time to take notice.

Spending beyond your budget
Repeatedly playing to recover after a loss
Hiding from family or friends
Skipping sleep or meals to keep playing
Feeling restless or uneasy without gaming
Gaming with borrowed money
Unable to focus on work or studies
Unable to accept losses or stop playing

If you recognise two or more of the above signs in yourself, seek help immediately. Acknowledging the problem is the first step toward a solution.


5 Verify Your Identity

Answer the following questions honestly. These are designed as a basic responsible gaming self-assessment — not a clinical diagnosis.

Gaming Health Self-Assessment Questionnaire
1

Have you ever spent more than your set budget and felt regret afterward?

2

Do you keep chasing losses, even when you know it's not the right thing to do?

3

Have your family or friends ever expressed concern about your gaming?

4

Have you tried to stop gaming but found you couldn't?

5

Have you borrowed money or dipped into your savings to fund gaming?

If the answer to any of these questions is yes, please contact our support team. We do not judge — we are here to help.


6 Protection for Minors

1st Game strictly ensures that no one under the age of 18 can access the platform. This is a cornerstone of our responsible gaming program.

  • Age verification is mandatory at registration.
  • The KYC process verifies your national ID or passport.
  • Suspicious accounts are automatically flagged for review.
  • If a minor is identified, the account is suspended immediately.
  • Use of parental filtering software is strongly recommended.

If you have children or teenagers at home, enable parental controls on your device and keep your account password secure. Responsible parenting and responsible gaming are equally important.


7 Support & Advice

1st Game believes no player should have to face challenges alone. If you feel gaming is having a negative impact on your life, our support team is always here to help.

  • Connect with our support team directly via live chat.
  • Email us with the details — we'll get back to you within 48 hours.
  • Referrals to professional counselling services will be provided if needed.
  • Set up self-exclusion or limits directly from your Account Settings.

Seeking help is not a sign of weakness — it takes courage. 1st game is always here for you.

Our Commitment
18+ age limit strictly enforced
Self-exclusion requests take effect within 24 hours
Free support services, always available
Set limits without any pressure
Your privacy and dignity are fully protected
🎮
Play Responsibly

Enjoy safe gaming at 1st Game — set your limits and take breaks.

Free Registration

For players 18+

In Responsible Gaming 1st Game's Commitment

We're more than just a gaming platform — we're your partner in safe gaming.

Personal Limit Controls

Set your own deposit, loss, and session time limits. Lowering a limit takes effect immediately; raising one requires a waiting period — that's the core principle of responsible gaming.

Easy Self-Exclusion

Take a break from the platform at any time — from 1 month to permanently. No marketing messages will be sent during a self-exclusion period.

Age Verification System

Age verification is carried out through a strict KYC process at registration. No one under the age of 18 can open an account.

Real-Time Alerts

Automated alerts are sent when a set time or amount is exceeded. Staying informed keeps gaming enjoyable.

24/7 Support

Our trained support team is available around the clock. Don't hesitate to reach out if gaming is causing you concern.

Loss Analysis

Review your gaming history and spending analysis. Transparency is the foundation of responsible gaming — and 1st Game makes sure of it.

How to Set Limits want to?

1
Log in to your account

Log in to your 1st Game account and click the profile icon in the top right corner.

2
Go to Settings

Go to "Account Settings" and look for the "Responsible Gaming" section.

3
Select a Limit

Set daily, weekly, or monthly deposit limits, loss limits, or session time limits.

4
Confirm

Confirm your limit. Reductions take effect immediately. Increases require a waiting period.

5
Review Regularly

Review your gaming history and spending once a month. Stay aware.

Safe Gaming Golden Rule

  • Set a budget before you start gaming and stick to it.
  • Never chase losses — it only leads to further harm.
  • Do not gamble under the influence of alcohol or drugs.
  • Don't treat gaming as a way to make money.
  • Take at least a 10-minute break every hour.
  • Spend time with family and friends — there is life beyond gaming.
  • Never game with borrowed money or someone else's funds.
  • If you feel like you are losing control, seek help right away.

"Gaming is entertainment, not an investment. Only play with what you can afford to lose."

— The 1st Game Responsible Gaming Team

Play Responsibly, Enjoy the fun

Join 1st Game and use our responsible gaming tools for a safe, enjoyable experience. You stay in control.

For players 18+ only. Play responsibly.

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