Last updated: January 2026

1st Game's Privacy Policy — Your data is safe with us

This page provides a complete overview of how your personal information is collected, stored, used, and protected. 1st Game's Privacy Policy is committed to safeguarding the interests of users in Bangladesh.

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This Privacy Policy applies to all services and features of the 1st Game platform. By using 1stgame.bio, you agree to this Privacy Policy.

1 What Information Do We Collect?

When you register or use our services on the 1st Game platform, we collect certain personal information. This is done solely to improve your experience, ensure secure transactions, and meet legal obligations. We never collect information beyond what is necessary.

The data we collect under our Privacy Policy falls into two main categories — information you provide directly, and information collected automatically. In both cases, the highest level of security is maintained.

Data types Purpose Retention period
Name and date of birth Identity verification (KYC) For the duration your account remains active
Mobile number Contact & OTP verification For the duration your account remains active
Payment information Deposits & Withdrawals 5 Years (as required by law)
IP Address & Device Information Security & fraud prevention 12 Months
Gaming History Responsible gaming monitoring 3 Years

2 How is your data used?

1st Game uses the information it collects solely for specific, legitimate purposes. We never sell your data or transfer it to third parties without authorization in violation of your privacy.

  • To manage your account and verify your identity
  • To process deposits, withdrawals, and payment transactions
  • To provide customer support and technical assistance
  • To detect and prevent fraud, money laundering, and other illegal activities
  • To inform you about promotional offers and bonuses (with your consent only)
  • To ensure responsible gaming and monitor problematic gaming patterns
  • To comply with legal obligations and regulatory authority directives
  • To improve the security and performance of the platform

Your data is never sold to third parties for marketing or advertising purposes. This is a core commitment of the 1st Game Privacy Policy.


3 Who is your data shared with?

1st Game takes your data privacy seriously. In limited circumstances, it may be necessary to share certain information with specific third parties. In every such case, the protection of your data is fully ensured.

  • Payment processor: Payment providers such as bKash, Nagad, and Rocket receive only the information needed to complete a transaction — and only in encrypted format.
  • Licensing authority: Disclosure of certain data is mandatory when legally requested by regulatory authorities.
  • Law Enforcement Agencies: Data may be disclosed in response to a valid court order or government investigation.
  • Technology partners: Technology companies that support platform operations work under strict confidentiality agreements.

Strictly Prohibited: Your information is never shared with third parties — including marketing companies, advertisers, or any other commercial entity.


4 What do we do to protect your data?

1st Game uses cutting-edge technology to protect your privacy and personal data. Our security measures aren't just policy on paper — they're implemented technically at every level.

  • 256-bit SSL/TLS encryption is used for all data transmissions.
  • Payment information is stored in a PCI-DSS compliant manner.
  • Server access is restricted to authorized personnel only — with two-factor authentication.
  • Regular security audits and penetration tests are conducted.
  • Suspicious logins or transactions are flagged automatically.
  • Data backups are stored securely in encrypted form.

5 Cookies & Tracking Technologies

1st Game uses cookies and similar tracking technologies on its website. These cookies help enhance your gaming experience, maintain login sessions, and ensure the platform functions properly.

  • Essential cookies: Login sessions and security tokens — the site cannot function without these.
  • Functional Cookies: Remembers your preferences, language settings, and gaming preferences.
  • Analytics cookies: Collects anonymized usage data to improve platform performance.

Cookies can be disabled from your browser settings, though some platform features may not function properly as a result.


6 Your Rights

Under our Privacy Policy, every 1st Game user holds specific rights over their personal data. Contact our support team to exercise any of these rights.

Right of Access You may request a copy of all personal information we hold about you.
Right to rectification You may request correction of any inaccurate or incomplete information.
Right to erasure You may request deletion of your data under certain circumstances.
Processing restrictions You may request that the use of your data be restricted to specific purposes.
Right to portability You have the right to export your data in a portable format.
Right to Object You may object to marketing or profiling.

All rights-related requests will be processed within 30 business days of receipt.


7 International Data Transfers

As an international platform, 1st Game may process your data on servers located outside your country. All such transfers are conducted through secure, encrypted channels, and recipient organizations comply with GDPR-compliant privacy standards.

  • Data is stored only in contracted and verified data centers.
  • Standard Contractual Clauses (SCC) apply to all international transfers.
  • Adequate safeguards are ensured before transferring data to third countries.

8 Minor Privacy

1st Game is strictly for adults aged 18 and above. We do not knowingly collect or store personal information from minors.

If we become aware that a minor has registered on our platform, all their data will be deleted immediately and the account will be closed.

Warning: If you become aware of a minor holding a 1st Game account, please notify our support team immediately.


9 Policy changes & updates

1st Game reserves the right to update this Privacy Policy as needed. We will notify you of any significant changes via email or platform notification in advance.

  • The revised policy takes effect from the date it is published on the site.
  • At least 30 days' notice will be given for major changes.
  • Continued use of the platform after any changes will be considered your acceptance of the updated policy.

10 Contact us

For any questions, concerns, or requests regarding our Privacy Policy, please contact our Data Protection Team. We're always here to help.

Send all privacy-related requests to: [email protected] — Our Data Protection Officer will respond within 30 business days.

Our Commitment
Your data is never sold
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GDPR Compliant
24/7 Data Monitoring
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PCI-DSS Payment Security
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Our Data Protection Core pillars

Upholding your privacy at 1st Game is not just a legal obligation — it is our core responsibility.

End-to-End Encryption

Every data packet from your device to our servers is encrypted with 256-bit SSL. No hacker can intercept your information in transit.

KYC Verification Process

Our Know Your Customer process is used solely for identity verification — your information is not used for any additional purpose or shared with third parties.

Secure payment system

When you make payments via bKash, Nagad, or Rocket, your mobile number and PIN are never stored on our servers — they are processed directly through the payment gateway.

Real-time threat monitoring

Our automated security system monitors for unusual activity around the clock. Suspicious login attempts are blocked instantly.

Minimal data collection policy

We only collect information that is strictly necessary to provide our services. Requesting unnecessary data goes against our Privacy Policy.

Independent Security Audit

Independent third-party security experts audit our systems annually. Necessary improvements are made based on the audit reports.

Your Data Is Secure

Ensures Privacy At 1st Game Join

Now that you've read our Privacy Policy, go ahead and register with confidence. We're committed to keeping your information safe while delivering the best possible gaming experience.

For ages 18+ only. Please gamble responsibly.

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